Terms & Conditions

1) About U.S. Hot Stamps

U.S. Hot Stamps is an independent online stamp shop. We are not affiliated with, endorsed by, or an authorized retailer of the United States Postal Service. USPS® and Forever® are trademarks of the United States Postal Service.

We sell unused postage stamps. Product photographs show the stamp issue; printing, perforation, gum, and packaging may vary slightly from the photograph. Please review the selected Format and quantity before ordering.

2) Using the Website & Your Details

You must be at least 18 years old to place an order. You are responsible for the accuracy of the account, contact, shipping, and payment details you submit.

Do not misuse the website, attempt unauthorized access, or infringe intellectual property rights. Review confirmation emails and contact us promptly if order information needs correction.

3) Orders & Availability

All orders are subject to availability and acceptance. We reserve the right to refuse or cancel an order in case of pricing errors, limited stock, or suspected fraudulent activity.

An order confirmation, a payment confirmation, and a shipping confirmation describe different steps. If an order or payment status is unclear, contact us with your order reference before placing a duplicate order.

4) Pricing, Payment & Promotions

Prices and the order total are shown in the currency displayed at checkout. Review your selected items, discounts, shipping charges, and any taxes before confirming payment.

The payment methods available for your order are those shown at checkout. See Payment Method for payment and refund information.

Membership benefits, purchase points, and affiliate commission are separate programs. Their eligibility, calculation, and use are governed by the linked program terms; one balance or benefit does not automatically substitute for another.

5) Shipping, Addresses & Delivery

Processing times, estimated transit times, holiday delays, tracking, and available shipping benefits are explained in our Shipping Policy. Time-sensitive orders should be placed early with several additional days allowed during holidays or peak periods.

Customers are responsible for losses and additional shipping costs caused by incorrect or incomplete shipping addresses they provide, as detailed in the address responsibility section.

Carrier, customs, or weather delays can affect estimated arrival dates. Address corrections, returned parcels, and delivery investigations are handled under the Shipping Policy, without limiting applicable legal rights.

6) Returns, Exchanges & Refunds

Return eligibility, authorization, item condition, shipping costs, and refund timing are governed by Returns & Exchanges. Contact us before sending merchandise back.

Used, affixed, cancelled, or incomplete stamp packs cannot be returned except as stated in that policy. A refund of a purchase payment and an adjustment to purchase points or affiliate commission are separate actions.

7) Membership, Points & Affiliate Participation

The Membership & Rewards Terms explain qualifying spend, membership levels, purchase points, redemptions, shipping benefits, and reversals.

The Affiliate Program Terms explain sharing and attribution, commission levels, qualifying sales, holding periods, withdrawals, and disputed orders. Joining or using a program does not change the shipping and merchandise-return rules for an order.

Our Privacy Policy and Cookie Policy explain the website’s handling of information and cookies.

8) Liability

To the extent permitted by applicable law, U.S. Hot Stamps shall not be liable for indirect, incidental, or consequential damages.

Nothing in these terms limits liability for fraud, misrepresentation, or death or personal injury caused by negligence, or excludes rights or remedies that cannot lawfully be excluded.

9) Governing Law

These terms are governed by the laws of the State of New York, United States, without regard to conflict-of-law rules. Any dispute arising out of these terms or your order shall be brought in the state or federal courts located in New York, subject to any mandatory rights under applicable law.

10) Policy Updates & Help

The current policies are published on this website with their update information where provided. Please review the policies relevant to your purchase or program participation.

For questions about an order or these terms, contact service@ushotstamps.com. Include your order number when the question relates to a purchase.